KD 3 PORTER SERVICE

The last basic competency of porter service is provide bell service, through observing you on the practice/exercise and exam or by questioning, we will determine if you are able to:

1.      Follow procedures to deliver guest mail, messages and wake-up calls.

2.      Use the paging system.

3.      Order a taxi for a guest.

4.      Issue a safety deposit box.

5.      Prioiritise urgent requests.

6.      Compile information directories.

7.      Describe establishment policy on tipping.

8.      Operate a range of communication equipment, including the paging      

      system, a facsimile, the computer and telephone.

HAVE A PRACTICE ! SEE YOU NEXT LESSON