Fax Service (Clerical Procedure)

1.    confirm the fax number with the guest

2.    confirm the amount payable and method of payment (cash or charge to room)

3.    send the fax

4.    hand the original fax back to the guest.  If guest has already left, put it in an envelope       with the guest’s name and room number, and send it to the concierge for delivery to       the guest’s room

5.    post the transaction

6.    issue a receipt for the guest.