Praktik selanjutnya menjelaskan fasilitas kamar kepada tamu, anda coba gunakan bilingual, bahasa Indonesia dan bahasa Inggris. Contoh percakapan dalam bahasa Inggris adalah sebagai berikut.
Explaining
The Room Facilities
The room facilities are equipment in the room and usually explained by bellboy to the guest
Telephone
Bellboy : Here your telephone sir, if
you need something please dial any department of our hotel directly, such as if
you any unsatisfying service, just dial our reception, the number is 01. If you
would like to make outside calls, please through our operator, the number is
02.
The
telephone directory is also provided
Television and Radio
Bellboy : Your Television and radio are
operated by fixed remote control on your bedside table. The list of the
channels is provided on top of it.
Air-Conditioning
Bellboy : If you would like the
temperature cooler or warmer, you may operate the air-conditioning. Our
air-conditioning is the central system.
Mini Bar
Bellboy : We provide your room with
Mini Bar sir. If you take something, it will be charged. The price list is
provided on top of it. Our Mini Bar Attendant will check it everyday.
Bathroom
Bellboy : Your bathroom is equipped
with bathtub, hot water, cold water, hair dryer, shaving socket, and bath
supplies. Hot water is from the red water tap, and the cold water is from the
blue water tap. If you need the warm water just turn both of the tap together.
The water is drinkable.
If
you use any electric equipment, our voltage is 220 Volt and 110 Volt.
Bellboy : Anything else sir?
Guest : No, thank you for your
explain
Before
leaving the room, bellboy can put the Guest Card and Room Key on the table
(dressing table)
Bellboy : Here your Guest Card and Room
Key Mr and Mrs Mushlih.
The
complete facilities and services of our hotel are in the directory on your
bedside table
I
hope you enjoy staying with us
Guest : Thank you for the service
Bellboy : Your welcome Mr and Mrs Mushlih.
Leave the guest and close the door
carefully. Do not for “TIPS”
Notes : Explaining
above is depend on your room conditions/situation, so try your own ideas
Tidak ada komentar:
Posting Komentar